Refund policy
No Return Policy
All sales are final. We do not accept returns or exchanges for any products once the purchase is completed. Please ensure you carefully review your order before completing your purchase.
Exceptions: We understand that there may be extraordinary circumstances that warrant a return or exchange. If you believe your case qualifies, you must contact us at timequirksconnect@gmail.com within 2 days of receiving your package. While contacting us does not guarantee a return or exchange, we will evaluate each case on an individual basis.
To be eligible for consideration, your item must be in the same condition as when you received it—unused, with tags, and in its original packaging. You’ll also need to provide a receipt or proof of purchase. Items that do not meet these conditions will not be accepted.
Damages and Issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will assess the issue and work with you to make it right, should your claim be valid.
Return Process: If a return or exchange is approved, we will provide you with a return shipping label and detailed instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.
Non-Returnable Items: Certain items are not eligible for return under any circumstances. These include:
- Perishable goods (such as food, flowers, or plants)
- Custom products (special orders or personalized items)
- Personal care goods (such as beauty products)
- Hazardous materials, flammable liquids, or gases
Please contact us at timequirksconnect@gmail.com with any questions about your specific item.
Exchanges: The fastest way to receive a new item is to follow the return process. Once your return is accepted, you may place a separate order for the new item.
Refunds: If a return is approved, we will notify you once we’ve received and inspected the item. If approved, you will be automatically refunded via your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.
If you have not received your refund within 15 business days after approval, please contact us at timequirksconnect@gmail.com.